Yes, we do allow refunds but we’ll be sad to see you go and hope you see you at Rage Festival 2019!
Email firstname.lastname@example.org the following details so that we can proceed with the refund:
Passport Holder’s Name:
Passport Holder’s Surname:
Passport Holder’s Email Address:
Please note: Any refund will incur a cancellation charge depending on when the refund is requested.
You are entitled to cancel your Rage Festival Passport on the condition that the Rage Festival Passport has not yet been delivered or collected. This cancellation may be done at any time prior to the day before the date of the event by sending a cancellation notice to email@example.com
Once the details of your booking have been reinserted into the system, you will be refunded the face value paid for the relevant tickets. You may be liable for cancellation charges as determined by us which may be deducted from your refund. The following cancellation charges may apply:
- If the cancellation occurs more than 30 days prior to the event a 25% cancellation fee will apply.
- If the cancellation occurs less than 30 but more than 7 days prior to the event a 50% cancellation fee will apply.
- If the cancellation occurs less than 7 days prior to the event a 75% cancellation fee will apply.
- Refunds cannot be processed less than 3 days prior the event.
In the event that you can provide us with documentary proof that a person in whose name a ticket was booked will not be able to attend the event because of his / her death or incapacity, we will not levy a cancellation fee in respect of that person’s ticket.