Refund Policy

Our refund policy is as follows:
  • Prior to 31 August 2023, 50% of the original Passport/Ticket purchase price refunded, less the ticket commission and bank transaction fees (6% + VAT).
  • 1 September – 31 October 2023, 25% of the original Passport/Ticket purchase price refunded, less the ticket commission and bank transaction fees (6% + VAT).
  • 1 November – 10 December 2023, 0% of the original Passport/Ticket purchase price refunded.
  • During or after the event, strictly no refunds.
  • Should the organisers be forced to cancel the festival due to weather, force majeure, riots, act of terrorism, pandemic, any other act of God or unforeseen disaster, 0% of original Passport/Ticket purchase price refunded.