Rage Festival

Your freedom destination, Rage Festival, kicks off from 30 November through until 8 December 2018 and is hosted in Ballito, Umhlanga and Durban. Nightclubs, pool parties, special events, The Sound Factory and much more. All this, in one place, over one epic week. ๐ŸŽ‰๐Ÿ˜‰๐Ÿฌ๐Ÿน

From dusk till dawn; create endless memories, chill on the beach, dance on rooftops, listen to good tunes and experience our one of a kind mega venue, The Sound Factory. ๐ŸŽถ๐Ÿ‰๐Ÿ‘™๐ŸŽ‰

Rage Festival 2018 is sure to be an epic week you wonโ€™t want to miss!! Join us and turn nights into mornings, friends into family and create memories that you will remember forever. โค #Rage2018

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FAQ

PRE-REGISTRATION

Why should I Pre-Register for a Rage Festival Passport?

Pre-Register to secure your one day preference (on March 4th, 12pm) to purchase a Rage Festival Passport ahead of the rest at Early Bird Prices*๐Ÿ˜‰

*Being Pre-Registered does not guarantee a Rage Passport at the Early Bird price as these are limited and will be on sale on a first come first serve basis.

PERKS:

๐ŸŒžย First to get your hands on a Passport
๐ŸŒดย Preferential access to purchase
๐Ÿ‰ย Access to Early Bird prices
โ›ฑย Save time with pre-captured information
๐Ÿฌย Chance to win a Rage Passport upgrade

Must I, or the person purchasing a Rage Passport be Pre-Registered for Early Bird Passports?

You and the person purchasing Rage Festival Passports MUST BE Pre-Registered. ๐Ÿ™Œ

How do I Pre-Register for a Rage Passport?

Pre-Registration is open from the 14thย to the 28thย of February onย www.ragefestival.co.za

I have Pre-Registered - How do I now buy an Early Bird Rage Passport?

On Sunday, March 4thย at 12h00 (mid-day) the link to purchase Early Bird Rage Festival Passports will be live onย www.ragefestival.co.zaย or alternatively, you can contact your Ragent and use their unique link.

How many Passports can one Pre-Registered user buy?

Limited to 5 Rage Festival Passports per purchaser. Every Rage Festival Passport needs to be purchased using a unique email address and that email address needs to be Pre-Registered in order to buy an Early Bird Rage Festival Passport. After Sunday March 4th, anyone will be able to purchase a Rage Festival Passport as long as it is purchased using a unique email address.

If I have Pre-Registered, do I have to purchase a Rage Passport on Sunday March 4th?

No, you can purchase a Rage Festival Passport at any time after March 4thย whether you are Pre-Registered or not. However, Pre-Registered users get first access to the Early Bird Rage Festival Passport pricing. The longer you wait, the more expensive Rage Festival Passports become as prices increase throughout the year. Black and Platinum Rage Festival Passports may also be sold out if not purchased early.

What if I made a mistake with my email address when Pre-Registering?

Pre-Register again with the correct email before February 28th, 2018.

I did not receive a confirmation e-mail that I Pre-Registered?

It is most likely that your email address was incorrectly entered. Please Pre-Register again with the correct email address.

If this is not the case it may be that Rage Festival uses a service that prevents blocking emails to most providers. In order to solve this, we kindly ask you to:

  • Double check your SPAM, unwanted or all mail folder.
  • Resubmit the Pre-Registration form and double check the entered email.

If this still doesnโ€™t work, please try to Pre-Register with a gmail or hotmail mailbox. These are known to work well and do not block the Pre-Registration mail.

RAGE PASSPORTS

When is Rage Festival 2018?

Rage Festival kicks off from 30 November to 8 December 2018 in Ballito, Umhlanga and Durban.๐ŸŒดโ˜€๐ŸŽถ๐Ÿ‘™๐ŸŽ‰

Where is Rage Festival hosted?

Rage Festival takes place across multiple venues in Ballito, Umhlanga and Durban.ย ๐Ÿฌ๐ŸŒด๐Ÿ‘™๐ŸŒž

What's Rage Festival all about?

๐ŸŒดโ˜€๐ŸŽถย Your freedom destination, Rage Festival, kicks off from 30 November through until 8 December 2018 and is hosted in Ballito, Umhlanga and Durban. Nightclubs, pool parties, special events, The Sound Factory and much more. All this, in one place, over one epic week.ย ๐ŸŽ‰๐Ÿ˜‰๐Ÿฌ๐Ÿน

From dusk till dawn; create endless memories, chill on the beach, dance on rooftops, listen to good tunes and experience our one of a kind mega venue, The Sound Factory.ย ๐ŸŽถ๐Ÿ‰๐Ÿ‘™๐ŸŽ‰

Rage Festival 2018 is sure to be an epic week you wonโ€™t want to miss!! Join us and turn nights into mornings, friends into family and create memories that you will remember forever.ย โคย #Rage2018

Who can attend Rage Festival?

Anyone 18 years or older can attend our festival.ย ๐ŸŽ‰๐Ÿป๐ŸŽถ๐Ÿ‘€

Side note โ€“ If you are born in the year 2000 but are not 18 at the time of the festival, you wonโ€™t get entry to the festival, even though you turn 18 in 2018. Sorry, law is the lawย ๐Ÿ™ย ๐Ÿ‘€

Side note 2 โ€“ Rage Festival is a student festival and therefore not for anyone over the age of 25 years.

What are Rage Passports?

Your Rage Passport is your ticket to destination freedom๐ŸŒžโ›ฑ๐ŸŒด๐ŸŽถ

We get that one size doesnโ€™t fit all, so weโ€™ve created 3 Rage Passport types for you to experienceย #Rage2018ย the way you want toย ๐ŸŽ‰ย Head over to โ€˜Passport Typesโ€™ in our menu to choose the Passport type for you๐Ÿ•บ

When do Rage Passports go on sale?

Rage Passports go on sale on March 4th, at 12pm.ย ๐Ÿ™Œ

Donโ€™t miss out on Pre-Registration open from 14th to 28th of Feb. Being Pre-Registered will allow you one day preference to purchase a Rage Passport ahead of the public at Early Bird prices*๐Ÿฃ.

*Being Pre-Registered does not guarantee a Rage Passport at the Early Bird price as these are limited and will be on sale on a first come first serve basis.

Rage Travel, including accommodation and travel options down to the festival (from Jozi), will be available soon.ย ๐ŸšŒ๐Ÿจ

How do I purchase a Rage Passport?

Before you can purchase a Rage Passport you will need to Pre-Register on our website so we have all your details pre-purchase to ensure a speedy process when purchasing your Rage Passport.

Once Rage Passports are on sale (Date TBC), Pre-Registered customers will get first access to Early Bird Rage Passport prices, however this does not guarantee an Early Bird Rage Passport as itโ€™s still first come, first serveย ๐Ÿ˜‰ย ย Pre-registration open in Feb.๐Ÿ˜Ž

What is a Ragent?

Ragents are our on-ground sales and marketing team for the festival throughout the year.๐Ÿ˜Žย They live, sleep and party the Rage Festival brand.ย ๐ŸŽ‰

Want access to anything to do with Rage Festival? Theyโ€™re your go-to network.ย ๐Ÿ˜˜๐Ÿ‘

What does it take to be a Ragent?

Ragent Application for 2018 are now closed.ย ๐Ÿ˜Ž๐ŸŽŸย Ragent 2019 application will open in October 2018.

Rage Content Creator or Social Influencer?

Do you have a creative gift or serious influence on Social Media?ย ๐ŸŽจ๐Ÿ“ทโœ๐ŸŽฌย We want you!ย ๐Ÿ˜ย From design to development or simply gaining traction on social media, you could play a key role within the Rage ecosystem throughout the year and even land some work with our partner brands. There many perks and incentives to be unlocked for your involvement. Keen? Hit us up with an email to marina@gandgpro.comย ๐Ÿคฉ

How do I perform at Rage Festival?

Email your press kit and motivation to artist@ragefestival.co.zaย ๐ŸŽถ๐ŸŽง

How do I apply to work at Rage Festival?

We get this question a lotย ๐Ÿ˜‰

We contract with an extensive number of freelancers for the Festival and would therefore need to put you in touch with the right department.ย ๐Ÿค“ย Opportunities to work at Rage Festival include bartending, promotional staff and door staff.ย ๐Ÿน๐Ÿ“๐Ÿ‘ฏโ€ We currently donโ€™t have any open positions Pre-Rage Festival.ย ๐Ÿคฆโ€

Please email your CV, contact details and motivation! Include what job position would be best for you based on the above to jobs@ragefestival.co.za

Side note โ€“ You need to arrange your own accommodation and transport to-and-at the festival.โ˜

How do I stay on top of things for Rage Festival 2018?

To stay up-to-date with all things happening with Rage Festival 2018, follow us on socials @ragefestivalsa ๐Ÿ˜˜

Can I bring my medication to Rage Festival?

Rage Festival conduct an absolute zero tolerance policy with regard to drugs. It is prohibited to use, deal or be in possession of drugs on the festival grounds.

If you need to take prescribed medication due to health problems, you will need to be in possession of a valid medical certificate.ย We can only allow these specific medications if you can present a valid medical certificate at the entrance of each event at the festival.

What Identification is accepted at Rage Festival?

Original identification only. ID, Passport*, Driverโ€™s License or Birth Certificate** only. No certified copies will be accepted.

*The Passport will need to be accompanied by a copy of the Passport, certified with a recent ID photo.

**The Birth Certificate will need to be accompanied by a current photo certified along with the certificate.

โ€”-

Anyone 18 years or older can attend our festival.

Side note โ€“ If you are born in the year 2000 but are not 18 at the time of the festival, you wonโ€™t get entry to the festival, even though you turn 18 in 2018. Sorry, law is the lawย ๐Ÿ™

Side note 2 โ€“ Rage Festival is a student festival and therefore not for anyone over the age of 25 years.

RAGE GENERAL

Can I give money to a Ragent to buy a Rage Festival Passport for me?

No. Cash payment options may become available later in the year.ย ๐Ÿค˜

Must I, or the person buying the Rage Festival Passport for me log in to the system when buying a Rage Festival Passport?

Either person can login provided they are Pre-Registered. ๐Ÿ™Œ

What payment method can I use to purchase a Rage Festival Passport?

Credit card or instant EFT are accepted. ๐Ÿ’ณ

If you select the EFT option, you will be guided through an instant EFT process. You will need to verify the payment via SMS or your banking app. You must make future payments through the website and not by manually loading a payment in your internet banking portal.

Your ticket will be emailed to you upon successful payment. ๐Ÿ˜Ž

Can I purchase a Rage Passport outside of South Africa?

You can. ๐Ÿค You will need to pay with Credit Card ๐Ÿ’ณ Please note: You will be charged in South African Rands (Your bank will do the calculation and charge conversion fees) ๐Ÿ‘

How do I get my physical Rage Festival Passport?

Information relating to the collection or delivery of your Rage Festival Passport will be communicated during the year via email, app notifications, on our social media and through Ragents. Your Rage Festival Passport will need to be registered before collection/delivery. ๐ŸŽŸ

Can I sell my Rage Festival Passport?

Please note that scalping or reselling of Rage Festival Passports/tickets is illegal and not allowed, however, we may allow this, provided the Rage Passport/ticket is sold at the same price it was purchased for and permission was obtained. ๐Ÿค

To obtain permission email passports@ragefestival.co.za and we will notify you how you may go about selling your Rage Festival Passport. ๐Ÿ‘

Please note: if you do not obtain permission, we have the right to invalidate your Rage Festival Passport without notice. ๐Ÿ˜ณ

Why do Platinum Rage Festival Passport holders have limited guaranteed access to clubs?

Due to club capacity in certain clubs, Rage Festival cannot guarantee that all Platinum Passport holders will be given entrance into that club. There will, however be a large allocation for Platinum Rage Festival Passport holders and therefore, attendees will be granted preferential access over Red Passport holders. ๐Ÿ’ƒ

In the event of clubs reaching capacity, as a Platinum Rage Festival Passport holder, you will have the option of waiting to gain entrance or be re-directed to the nearest alternative club event. ๐Ÿ•บ

Why do I need to register my Rage Festival Passport once I have received it?

To make sure it’s valid and secure. Once your Rage Festival Passport is registered in your name with your details, we are able to communicate with you throughout the year about Rage Festival updates, artist announcements, competitions, accommodation, transport and more. This also ensures that the Rage Festival Passport belongs to you (the person attending Rage Festival). ๐Ÿ™Œ

My parentโ€™s name is on the ticket, what do I do?

No problem, this can be changed later when you register your Rage Festival Passport ๐Ÿ˜Ž

Who can help with a Rage Festival Passport purchasing query?

Send your query to passports@ragefestival.co.za or call 0110202199 ๐Ÿ“ฒ

What is the booking fee?

You may only upgrade your Rage Festival Passport provided the Rage Festival Passport type you are upgrading to is still available. Upgrades will only be available later in the year. ๐Ÿ’Ž๐Ÿค˜

Can I get a Refund for my Rage Festival Passport?

A refund can be requested provided the Rage Festival Passport has not been delivered or collected. Any refund will incur a cancellation charge depending on when the refund is requested. ๐Ÿคจ

  1. You are entitled to cancel your Rage Festival Passport on the condition that the Rage Festival Passport has not yet been delivered or collected. This cancellation may be done at any time prior to the day before the date of the event by sending a cancellation notice to passports@ragefestival.co.za
  2. Once the details of your booking have been reinserted into the system, you will be refunded the face value paid for the relevant tickets. You may be liable for cancellation charges as determined by us which may be deducted from your refund. The following cancellation charges may apply:
    1. If the cancellation occurs more than 30 days prior to the event a 25% cancellation fee will apply;
    2. If the cancellation occurs less than 30 but more than 7 days prior to the event a 50% cancellation fee will apply;
    3. If the cancellation occurs less than 7 days prior to the event a 75% cancellation fee will apply;
    4. In the event that you can provide us with documentary proof that a person in whose name a ticket was booked will not be able to attend the event because of his / her death or incapacity, we will not levy a cancellation fee in respect of that person’s ticket.
What complimentary drinks do I get with my Rage Festival Black Passport?

At the entrance or designated bar of each Sound Factory event, Rage Festival Black Passport holders will receive a complimentary drink. ๐Ÿป

What happens if I buy a Rage Festival Passport and I or the person the Rage Festival Passport is being bought for, is under 18?

๐Ÿ”ž Rage Festival is strictly for persons over the age of 18. ๐Ÿ”ž

Due to liquor license rules and restrictions, the festival organisers cannot allow entry to any persons under the age of 18 and take extra precautionary measures to enforce this.

If any person purchasing a Rage Festival Passport using false Identification or Identification that does not belong to the person the Rage Festival Passport is intended for, the person purchasing the Rage Festival Passport will be at risk of losing any potential refund in the event that the Rage Passport is revoked due to the holder being under the age of 18.

Having a Rage Festival Passport does not guarantee the holder entrance into any Rage Festival venue and valid identification will be requested at all entry points.